Faqs

All prices are quoted in USD.

You will receive an email when your order has been processed, this will include the tracking details of your order.

Please check your junk mail. If still not received please check the email address that you entered at checkout is correct and send us an email here. Be sure to include your full name.

All orders are shipped from the USA warehouse.

Coupon codes cannot be redeemed with any other current coupons offers as part of the Black Friday promotion.

Can I return my items purchased during the Black Friday promotion if I am not satisfied?

There will be no returns for items purchased during the Black Friday promotion, all sales are final.

Returns policy may vary during promotional periods, please check the terms and conditions of the promotion.

If your order has been received in an unsatisfactory condition, please let us know within 7 days of your order being received.

Please email photos and your order number using the contact form found on our website with the subject heading ITEM DAMAGED.

Please note we cannot consider cases reported after 7 days of the receipt of your items.

Please contact us by email. Be sure to include the subject line heading “ITEM NOT RECEIVED” along with your order number so we can review this, please contact us within 7 days of receiving your order.

Cases reported after this time-frame may not be eligible for review.

Your order should be received within 4 to 14 days of placing your order, however this will depend on your location.

You will receive your tracking details which will allow you to follow your order’s delivery status.

USA deliveries, please select your preferred delivery method at checkout.

If you are not satisfied with your purchase you may return your item within 30 days, this offer does not include Black Friday promotions.

AVANA BEAUTY
2162 Spring Stuebner Rd
Suite #140-417
Spring, TX 77389

Send us a message quickly as possible! Unfortunately cancellation requests must be received by email within 24 hours. Please take extra care when selecting your items.

Send us an email using our Contact Us form found on the web.

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